My CenturyLink
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1M+
Installs
CenturyLink, Inc
Developer
Productivity
Category
Rated for 3+
Content Rating
TalkToUs@lumen.com
Developer Email
https://www.centurylink.com/aboutus/legal/privacy-policy.html
Privacy Policy
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editor reviews
📱 In a world replete with utility management apps, My CenturyLink distinguishes itself through a user-friendly interface and practical features that streamline digital engagement with your internet service provider. Developed by CenturyLink, Inc., this app is the command center for existing customers seeking to manage their accounts, pay bills, and troubleshoot service issues with ease. From the outset, you'll notice the app's clean design and intuitive navigation, which cater to both tech-savvy users and those less comfortable with digital tools. 🛠️ My CenturyLink is a standout choice among similar apps for its direct integration with CenturyLink services, offering an experience tailored explicitly to its subscribers. If you're seeking a hassle-free way to stay on top of your internet needs, you are warmly invited to download My CenturyLink today. 📥
features
- 🔑Bill Management: Easily view and pay your monthly bills directly in the app without any postal delays or paper waste.
- 🔑Service Management: Schedule appointments, set up paperless billing, or change your service plan, all at your fingertips.
- 🔑Technical Support: Access a suite of troubleshooting tools to quickly resolve connectivity issues without waiting on customer support.
- 🔑Account Notifications: Get real-time alerts about bill due dates, service outages, and other important account information.
pros
- 👍User-Friendly: The app is designed with the consumer in mind, facilitating easy navigation and processes for users of all ages and technical backgrounds.
- 👍Integrated Support: Customers can leverage the app for rapid responses from the support team, avoiding prolonged wait times on calls.
- 👍Seamless Account Management: Comprehensive control over account parameters, such as billing preferences, service changes, and data usage monitoring.
cons
- 👎Access Limitations: Some users may find they can’t manage all account details within the app, necessitating occasional web or telephone follow-up.
- 👎Occasional Glitches: Users have reported occasional app slowdowns and login issues, albeit relatively infrequent.
- 👎Compatibility: May not support all device types equally well, potentially impacting user experience on older devices.
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